Each country operates under a different set of rules and regulations regarding the transfer of goods entering or leaving their borders. Customs regulations and laws concerning import and export of goods are constantly changing all over the world, sometimes even on a daily basis.

A customs brokerage is responsible for knowing all of these rules and regulations and ensuring that they are followed, in order to streamline the process of shipping goods as much as possible for the individual or organization. In effect, our organization alleviates the stress of dealing with customs officials and learning shipping regulations so that their clients can spend more time on what they are good at – managing their core business.

The Zenden Group serves in effect as translators, communicating with agencies and government throughout the shipping process, to ensure that all of the proper procedures have been followed.

As quickly as the regulations regarding shipments are changing, so is the way people are doing business. It is clear that transactions regarding shipments and customs clearance procedures are being migrated online. We are constantly researching and developing their internal infrastructure to coincide with all requirements, so that procedures, electronic or otherwise, are followed properly.

Our company ensure to stay on top of the various developments in this dynamic industry to provide the best quality service for Indonesian Import Clearance Process.